What I Learned from Disabling Thousands of Production Desktops in a Retail Call Center

Posted by Bob Fischer on Apr 4, 2018 12:33:34 PM

DevOps is often misunderstood as simply tools and process, and that's part of the story but misses the mark. DevOps is really about building greater cross-organizational teamwork. Teamwork that ultimately enables speedier time-to-market, higher quality, and more rapid learning. Traditionally, this isn't how people work. It wasn't how I worked when I was a functional manager. I was focused on my individual part of the puzzle being great, not on what really mattered to our customers or the organization. A big production outage provided a great catalyst for me to rethink how I worked. It wasn’t pretty, but it was very instructive.

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Technical Debt is a Business Problem

Posted by Bob Fischer on Mar 22, 2018 11:43:09 AM

Technical debt, one of the key drivers of slow delivery, is rarely understood by non-technical business people. Even rarer are companies who have a strategy for investing in its reduction, which has been jointly agreed to by both business and technology groups. Debt is viewed as a problem for technology to address, not a systemic issue. Unfortunately, this leads to longer cycle times, higher costs, and lengthy time-to-market. The DevOps focus on continuous improvement is displaced by behavior that leads to continuous worsening. For companies to improve, the reduction of technical debt must be understood and addressed as a systemic issue.

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You Can Count on Me, a Team Exercise

Posted by Bob Fischer on Jul 7, 2016 10:39:20 AM

Most teams never explicitly state how they commit to working together. They just start working and may eventually get better. I’ve found, however, that teams can get better faster if they spend some time up front talking about their working agreements. Here are some examples:

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Align Agile Across the Organization & Measure Success

Posted by Bob Fischer on Dec 15, 2015 2:00:00 PM

Organizations become interested in Agility for a variety of reasons. Here are some examples of the statements commonly heard when companies start considering an Agile approach:

“Our software projects are always late, frequently canceled, and our business partners have lost faith in our ability to deliver. We need to improve.”

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Bob Fischer

Bob Fischer

Regional Agile Delivery Lead, Mr. Fischer has over 30 years in IT, with a wide range of roles and responsibilities and is credentialed as a SAFe Program Consultant (SPC).

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